Shipping & Delivery

 

SHIPPING & DELIVERY POLICY


Last Updated: September 17, 2025

Maverick Distributors provides shipping and logistics services to qualified business customers throughout permitted jurisdictions.

1. B2B Shipping

Maverick Distributors primarily serves commercial customers, including wholesalers, distributors, retailers, manufacturers, processors, and other qualified businesses.

Shipping availability depends on the product, destination, applicable law, carrier requirements, and regulatory restrictions.

2. Order Processing

Orders are generally processed after:

  1. order acceptance; 
  2. customer verification, where applicable; 
  3. payment or credit approval; and 
  4. confirmation that shipment to the destination is permitted. 

Maverick Distribution may delay or cancel an order when additional compliance information is required.

3. Shipping Methods

Depending on the shipment, Maverick Distributors may use:

  • parcel carriers; 
  • LTL freight; 
  • truckload transportation; 
  • containerized freight; 
  • third-party logistics providers; 
  • warehouses; and 
  • other commercial transportation providers. 

The shipping method will depend on shipment size, destination, product requirements, and customer instructions.

4. Freight Charges

Shipping charges may be calculated based on:

  • weight; 
  • dimensions; 
  • destination; 
  • freight class; 
  • accessorial requirements; 
  • fuel charges; 
  • delivery requirements; 
  • carrier rates; and 
  • other applicable transportation costs. 

Unless expressly stated in writing, shipping charges are separate from the product price.

5. Delivery Estimates

Estimated delivery dates are provided for planning purposes and are not guaranteed unless expressly agreed to in writing.

Delays can occur because of:

  • weather; 
  • carrier delays; 
  • port congestion; 
  • customs inspections; 
  • governmental actions; 
  • regulatory holds; 
  • mechanical problems; 
  • labor disruptions; 
  • incorrect delivery information; or 
  • circumstances beyond Maverick Distributors reasonable control. 

6. Customer Delivery Information

Customers are responsible for providing accurate:

  • delivery addresses; 
  • contact information; 
  • receiving hours; 
  • dock requirements; 
  • special handling instructions; and 
  • other information necessary for successful delivery. 

Additional charges resulting from inaccurate or incomplete delivery information may be charged to the customer.

7. Inspection Upon Delivery

Customers should inspect shipments promptly upon receipt.

If a shipment arrives damaged, short, or appears to have been tampered with, the customer should:

  1. document the condition; 
  2. photograph the shipment; 
  3. note the condition on the delivery receipt where appropriate; and 
  4. notify Maverick Distribution promptly. 

8. Storage and Detention

When a shipment is held at a warehouse, terminal, port, carrier facility, or other location beyond the period included in the applicable shipping arrangement, storage, detention, demurrage, chassis, handling, or other third-party charges may apply.

Such charges may be passed through to the customer where applicable.

9. Restricted Destinations

Maverick Distributors reserves the right to refuse or cancel shipments to destinations where:

  • the product is prohibited; 
  • the product is restricted; 
  • required permits or documentation are unavailable; 
  • the carrier will not accept the shipment; 
  • applicable law prohibits the shipment; or 
  • Maverick Distributors determines that shipment presents an unacceptable compliance risk. 

Customers are responsible for understanding the laws applicable to the destination. 

10. International Shipments

International customers are responsible for applicable:

  • import permits; 
  • customs requirements; 
  • duties; 
  • taxes; 
  • brokerage charges; 
  • licensing; 
  • product registrations; 
  • import restrictions; and 
  • other destination-country requirements, 

unless the applicable written sales agreement expressly assigns those responsibilities to Maverick Distribution.

11. Customer Responsibility for Resale

Customers purchasing products for resale are responsible for determining whether the product may legally be marketed, advertised, distributed, or sold in their intended jurisdiction.

Maverick Distributors does not authorize customers to make medical, therapeutic, disease, or other unlawful claims concerning its products.

12. 7-Hydroxymitragynine and Other Restricted Products

Maverick Distributors does not engage in the sales of products containing  7-hydroxymitragynine (7-OH) or other substances subject to regulatory restrictions.

FDA currently warns that products containing enhanced or added 7-OH are not lawful dietary supplements or conventional foods and has reported federal regulatory activity concerning certain 7-OH products. 

13. Contact

For shipping questions:

Maverick Distributors
Wyoming, USA
Email: info@mavdistributors.com